CTC003740 - Windows systems administrator – Level 2

Secteur industriel: Telecommunications
Type d'emploi: Contract
Durée:
Mode de travail: On Site

Description

The Windows System Administrator (L2) has the responsibility to manage internal or external customer Windows systems outsourced to Bell Canada, as well as to use his creativity and experience to improve the methods in place.This is an operational position. He will be responsible to provide daily support on different customer environments, including among others tasks:

  • Manage 1800+ Windows servers and Microsoft Technology: troubleshooting, proactive management, security management, daily operation and optimization.
  • Plan, implement operating systems, apply software patch and new versions updates, apply security fixes.
  • Be involved in new Windows server’s deployment projects, using the standard department policies.
  • Understand performance metrics and maintain / optimize system capacity and performance;
  • Create and update system documentation (buildbook, runbook).
  • Participate in the improvement of IT Service Management processes (ITIL),
  • Seize opportunities to automate repetitive tasks,
  • Availability to provide 7 / 24 support on duty pager rotation and be available outside office hours to perform maintenance and implementation tasks.
  • Knowledge - Experiences

  • University degree or equivalent.
  • MCITP / MCTS / MCSA / MSCE certifications are considered as assets.
  • Minimum of 5 years of experience as a System administrator on production environments.
  • Bilingual (French mandatory – English professional working proficiency).
  • Experience with the Agile and Lean/Six-Sigma methodologies.
  • Technical knowledge:

  • Strong experience with Microsoft Windows Server 2003/2008/2012,
  • Strong experience with Microsoft Active Directory 2003/2008/2012,
  • Experience with Internet Information Services,
  • Experience with scripting languages (PowerShell, vbs),
  • Experience with Microsoft Exchange 2010 and SharePoint are considered as assets,
  • Knowledge of NetBackup, LEMSS, EPO, SCOM, Nimsoft,
  • Knowledge of networking,
  • Knowledge on hardening guidance,
  • Experiences with vmware and SAN products are considered as asset,
  • Knowledge in HP servers and HP enclosures are considered as assets.
  • Skills - Abilities

  • Autonomous and assume full responsibility for its tasks,
  • Strong aptitude to recognize opportunities for improvement in day-to-day work and take appropriate actions,
  • Ability to experiment and innovate,
  • Ability to adapt to change and learn quickly,
  • Strong interpersonal, oral and written communication skills, with a good sense of humor,
  • Ability to think end-to-end in the eyes of our customers,
  • Strong time management skills and work ethic (highly motivated) to manage multiple projects/accountabilities,
  • Team player who always put the interest of the team above all other priorities,
  • Efficient under pressure,
  • Excellent analytical, problem solving and decision making skills with a strong attention to detail.
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