Description
The role:
The successful candidate will manage a small team and will assist in designing access network facilities to meet customer service dates. The incumbent will track and manage exchange growth and development, additionally will provide regular updates and status reports.
Job Duties / Accountabilities:
Design access network facilities in a timely fashion to meet customer service dates Track and manage exchange growth and development Provide service for Voice and Mega service affecting orders by accessing various systems Provide regular updates and status reports Participate in the development of new processes and improvements to existing ones Able to deal with multiple implementation projects running simultaneously Monitor/manage network facilities using various computer-based programs eg.Network X,SAP,HSM, IPAIRS, Network Request etc. Coach and develop a dedicated staff of 2 - 3 Outside Plant Coordinators Interface and negotiate with municipalities, utilities, builders, building managers, and current and potential Bell customers Critical Requirements / Competencies
Post-Secondary Degree: preferably a Bachelors degree in Civil Engineering, or a Civil engineering technologist diploma Project management experience Leadership skills, negotiation skills Strong organizational, analytical and communication skills (oral and written) Strong interpersonal skills Fluent (advanced) English language skills (oral and written) Strong problem-solving skills Ability to multi-task/time manage/prioritize Ability to work under tight time constraints and meet deadlines with a sense of urgency Strong aptitude to recognize opportunities for improvement and take appropriate action Demonstrated ability to inspire employee involvement and teamwork PC Proficient – Advanced MS Word and Excel Valid driver’s licence Preferred Requirements / Competencies
Knowledge/experience of Access Network Provisioning an asset Knowledge of outside plant installation, maintenance or construction Knowledge of other Bell Canada systems-SAP, NETX Working Conditions:
The job consists of a mixture of office work, field visits and off premise meetings with municipalities/consultants and other departments in Bell. The job requires employees that are flexible in hours of operation and are willing to put the time into the job to provide our customers with top quality service.
