Description
Accountabilities:
Build and transform courseware used for new hire training and/or up skilling training of Field Technician Complete front end analysis to determine most appropriate learning and testing strategy Develop training material using a variety of delivery methods to a widely distributed Field audience Facilitation of training workshops & train the trainer Flag and influence opportunities for operational process improvements & transformation projects Implement innovative ideas to continuously improve training and enrich our overall training program Use data to develop innovative training approaches Monitor & analyze training results to identify learning gaps and develop action plans Partner with operational leaders to implement action plans based on findings Critical Qualifications/Competencies:
Training Design experience implementing a broad range of training delivery methods including video, simulations, face to face, blended and online Proficiency in effectively using content development tools Project management experience and excellent planning and organizational skills Proven ability to develop and influence others to develop and implement creative solutions for complex business issues with stakeholders at all level of management Excellent communication & presentation skills, both oral and written Bilingualism is mandatory (both written and spoken) Demonstrated ability to work in a fast-paced environment Work address details - 600 Jean Talon or 3000 Boul Industriel, Laval, QC