Description
Working within a team to support IT help desk and desktop support requirements at Bell Media, including supporting newsrooms, studios and control rooms. You will provide technical expertise and support to ensure all issues are resolved in a timely fashion; additionally you will participate in system maintenance, hardware upgrades, and installation and support of business applications.
Essential Qualifications / Competencies:
Minimum of 2 years experience with:Troubleshooting IT issues for Windows 7 workstations and MS Office 2010 Knowledge of network technologies (TCP/IP VPN, DHCP) Knowledge of Business applications an asset (Reppak, IBMS, Borealis, InfoSys, MicroBBM) Knowledge of Production applications an asset (iNews, PRX, Harris systems)Experience with mobile devices and (McAfee EMM/BES) Experience using SCCM (remote control console) Experience with Exchange Management Console – (2010) Experience with Active Directory Experience with HP Service Manager Strong time management and organizational skills Strong communication skills and ability to work well under pressure Diploma or Degree in Computer Studies or related field an assetWork location - 9 Channel Nine Court, Scarborough
