CTC003990 - Customer Service Rep Bilingual Intermediate

Secteur industriel: Telecommunications

Type d'emploi: Contract

Durée:

Mode de travail: On Site

Description

Responsible for responding to customer requests in a prompt, accurate and professional manner. Handle any inquiries which require investigation or follow-up. Ensure requests and inquiries are transferred to the appropriate area. Develop and maintain good client relationships while ensuring confidentiality. Use call tracking systems to log all inquiries for documentation purposes.

Qualifications include:

Previous customer service experience

Excellent communication skills

Ability to handle tasks in a professional manner

Fluent in English and French.

Must be able and available to work weekends and evenings

Work Address Details - 675 Garyray Drive, Toronto, ON M9L 1R2

Manager's note for shift times: The following shifts are possible: 10-6pm 11-7pm 12-8pm 1-9pm The shifts will consist of working Saturdays as well.