Description
Each Business Systems Analyst participates in various projects, related to deployment for any channel implementation efforts related to IBMS production and/or system changes. This individual is integral to presenting and reviewing business requirements for each new channel group, and ensuring that no gaps exist prior to Go-Live. They are considered front line support/leaders to both the Project Team and business during the implementation.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
ImplementationsSupport/assist with the implementation of the Integrated Broadcast Management System (IBMS) for assigned deploymentsUnderstanding business processes and relate them to the implementation of a complex systemDevelop data and presentation materials to support Business scenarios reviewed for Hi-Level Introduction, and User Acceptance Testing functional reviewsCreation and review of functional requirements (i.e. understand what the business requires, be able to translate that into a deliverable, review what functionality was delivered and if it met functional requirements as expected)Participate in writing system change requests, as requiredTroubleshoot and problem solve as it relates to system functional defects Perform root cause analysis and provide solutions / workarounds to the business as it relates to system defects Understand, analyse, test, and detail new end-to-end business processes as they may evolve during Deployment phase and may differ slightly from one channel to the nextImplement system management and operational policies as defined by IT ManagementEnsure assigned deliverables are completed on timeAbility to deliver training if necessary CommunicationUnderstand both business speak and IT speakCommunicate in a timely fashion any gaps found during meetings, presentations to ensure resolutions are found prior to launchEscalate any issues/concerns/resolutions to Project Team and Senior Management team management as may be requiredLiaise with various Project Team members as may be required Provide project status updates as required Foster trust and teamwork; engage Business users and Project Team members equally to provide correct and timely solutionsSupportProvide time critical support for IBMS during implementation phaseProvide SME support to IBMS Business Support Team and business users as may be requiredEXPERIENCE, KNOWLEDGE, AND SKILLS:
EssentialBilingualUnderstanding of the Systems Development Life CycleKnowledge of process and strategies related to software implementationsExperience in structured methodologies for the identification of users-requirements and the development of specifications A team player with a track record for meeting deadlines Proven ability to identify and analyze business requirements Ability to manage and contain project scope Experience in system specifications Communication, facilitation, negotiation, consensus building, and problem solving skills Experience in issue identification, resolution, and appropriate escalationAbility to evaluate alternatives, make appropriate unbiased and timely decisions based on sound reasoning and judgmentExcellent verbal and written communication skills, both one-on-one and large groupStrong organization skills and ability to manage documentation preparationSuperior written skills required including ability to create documentation that is grammatically correct, clear, concise and within established guidelines Superior analytical skills, including listening and questioning skills Superior customer relationship and negotiation skillsAbility to work effectively both independently and within a large team environmentExperience establishing a detailed work plan and meeting deliverables Ability to prioritize and maintain organization while remaining flexible and adaptable to changing priorities in a fast-paced environmentExperience with change management Experience with business process modelingKnowledge of broadcasting business and/or IBMSNice to have Other –Some travel may be requiredMust be able to work overtime, shifts as required
