Description
Responsible of customer requests received by phone and emails in a prompt, accurate and professional manner. Handle any inquiries, which require investigation or follow-up. Develop and maintain good client relationships while ensuring their confidentiality. Qualifications include: previous customer service experience, excellent communication skills, ability to handle tasks in a professional manner, fluent in English and French. Must be perfectly bilingual. - written and oral work on in-house system. Multitasking a must Working in a small call center ( 4 people) . dept de pagette. must have a team spirit. a positive go getter ! Knowledge in Word & Excel- Intermediate. Work location - 4180 Jean Talon Ouest, Montreal .
