CTC004127 - Network Architect - senior

Secteur industriel: Telecommunications

Type d'emploi: Contract

Durée:

Mode de travail: On Site

Description

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Top 3 skills that are a must:

Highly functional knowledge and significant experience with 3G and 4G technologies (UMTS, LTE)

Able to analyze WCDMA/LTE Layer 3 messaging (e.g., using mobile logging tools such as QXDM).

Strong knowledge of IP networking protocols and able to analyze PPP and higher layer protocols such as SIP (using Wireshark or similar tools) ]

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Provide contract services (1 year term) in support of the Wireless Technology Products, Consumer Devices & IoT team, responsible for the “cradle-to-grave” lifecycle support of Consumer and IoT devices for Bell Mobility.

JOB DUTIES/ACCOUNTABILITIES:

Investigate complex issues in smartphone, Consumer IOT devices affecting network, network programs and customers

Receive, track and do initial triage/analysis of reported issues to assign priority

Apply your experience of UMTS and LTE user plane/signaling call flows to identify unexpected behavior in devices and effectively troubleshoot using mobile, network logging tools etc. to establish root causes

Help to draft/craft technical root cause analysis results/position statement that addresses the impact of issues, what will happen when it is fixed and what are the potential workarounds if we didn’t solve the problem

Provide detailed technical information, logs etc with device vendors to help resolve product issues identified in root cause analysis/solution

As a subject matter expert, you would be responsible for mentoring & training new grads in the team primarily in technical areas related to RF, Data Access, Core IMS Network etc.

Ability to write scripts, develop workarounds to resolve issues efficiently & expediently

Efficiently manage time while assigned to multiple concurrent projects, effectively prioritizing and adapting in a fast-paced challenging environment

Think out of box and beyond to resolve unique consumer end user experience/situations

CRITICAL QUALIFICATIONS/COMPETENCIES:

B.Eng./BSc or MSc in Electrical, Computer or Data Systems Engineering

Aptitude for quickly learning different vendor technologies and tools

Ability to focus on multiple tasks concurrently with strong commitment to execution

Strong command of the English language – both written and oral

Highly functional knowledge and significant experience with 3G and 4G technologies (UMTS, LTE)

Able to analyze WCDMA/LTE Layer 3 messaging (e.g., using mobile logging tools such as QXDM).

Strong knowledge of IP networking protocols and able to analyze PPP and higher layer protocols such as SIP (using Wireshark or similar tools)

Familiar with mobile operating systems; Android, iOS etc.

Committed team player, able to communicate well in a cross-functional team and develop effective cooperative working relationships

Valid G-class Ontario driver’s license (subject to verification)

DESIRED QUALIFICATIONS/COMPETENCIES:

Experience in the design, optimization, and/or troubleshooting of wireless networks (GSM, CDMA, UMTS, LTE, Wi-Fi, Bluetooth) and sensor technology

Familiar with these technologies: VoLTE, Bluetooth, Wi-Fi, OMA-CP/DM, E911, location methods

Strong familiarity with Qualcomm chipsets and wireless module/device architecture. Familiarity with MediaTek, Samsung, Intel and other chipsets would also be an asset

Familiar with wireless device operating systems (Android, IOS, etc)

Computer programming/automation experience