CTC004149 - Manager – Performance and Recognition

Secteur industriel: Telecommunications
Type d'emploi: Contract
Durée:
Mode de travail: On Site

Description

*****

Top three skills :

  • Advanced EXCEL
  • SQL experience
  • Strong POWERPOINT presentation
  • SOFT SKILLS:

  • Very independent
  • Strategic thinking
  • Critical thinking
  • Very analytical
  • Bilingual asset ( Must be very strong in English)
  • *****

    The Field Services Performance Management and Recognition team is looking for a highly motivated, analytical individual to join our team. This is an opportunity to work in a dynamic environment and help drive change into the business via continuous improvement and the roll-out of new initiatives.

    Reporting directly to the Senior Manager, the Manager, Performance and Recognition will support the organization in developing and reinforcing a performance culture of excellence, with emphasis on executing the Coaching for Success performance strategy. This includes providing detailed analysis and reporting on performance results and trends across our Operations teams, managing our employee development / training programs to ensure our teams have the requisite skills and tools to succeed, and developing our recognition programs to reward our people and drive desired behaviours. This individual will also play a key role in developing and communicating strategic decisions on these programs to our senior leadership team. The ability to work with a wide spectrum of partners such as HR, Operations managers, Business Intelligence and IT team members to drive common organizational goals and ensure program alignment across the various business units will be a critical part to the success of this mandate.

    Key Responsibilities:

  • Provide strategic recommendations to the senior leadership team on performance management and recognition
  • Perform complex analyses from diverse data sources on performance issues and trends
  • Build PowerPoint presentations for leadership / stakeholder teams to present ideas in a clear and succinct way
  • Project manage the logistics and progress of partners around key performance and recognition centered initiatives (IT tool development / business process alignment / program enhancement)
  • Proactively generate new opportunities and drive new initiatives to enhance performance management / recognition activities within Field Services
  • Act as the prime contact for Senior Managers and Directors for guidance and support on the Coaching for Success program
  • Conduct additional ad-hoc reporting and analysis as required
  • Drive awareness and participation in Field Services recognition programs
  • Critical Qualifications / Competencies:

    The successful candidate must have / be able to:

  • Proven analytical / problem solving skills with the ability to synthesize information and make fact-based recommendations
  • Advanced knowledge of Microsoft Excel (VBA programming a plus), Power Point, and Project; SAS / SQL knowledge deemed an asset
  • Strong organizational skills and attention to detail, with the ability to multi-task effectively and deliver initiatives end-to-end
  • Solid communication / presentation skills (both written and verbal)
  • Teamwork and influencing skills to work collaboratively across Field
  • Thrive in a fast paced dynamic environment and be eager to contribute to new programs, procedures, ideas and practices while adopting those in place
  • Preferred Qualifications / Competencies:

  • University degree in Engineering or Business, or equivalent work experience
  • Operational Field Services experience (either technical, analytical or managerial)
  • Previous people management experience
  • Bilingual (English and French)
  • Work Address Details - Jean Talon boul. Montreal

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