CTC004220 - Systems Support Analyst - Intermediate

Secteur industriel: Telecommunications

Type d'emploi: Contract

Durée:

Mode de travail: On Site

Description

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We are looking for an SCCM administrator. This person must have the ability to work within a product called Microsoft SCCM. They must have experience in using, supporting and creating reports with this tool in an enterprise environment. In addition they must have at least 5 years experience working with this product or similar experience working within IT security.

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Responsibilities

Provide in depth operational support for SCCM Current Branch specifically relating to patch management, application deployment, client health and operating system deployment.

Analyze and diagnose operational issues related to the SCCM CB environment.

Designs creates and maintains current and new processes utilizing SCCM CB for automation and deployment of internal client systems including operating system imaging, software packaging, scripting with PowerShell and or other programming languages and application deployment.

Researches, troubleshoots, and resolves complex problems and computing issues related to the operation of internal client systems or enhancing existing systems

Analyses data and or error reports from items such as hardware and software inventory to develop standard and custom reporting.

Create SCCM reports based on business requirements.

Collaborate with the systems, network, and application development teams on enterprise IT projects and architecture changes

Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies.

Implement best practice solutions into the environment

Technical Requirements

Experience in the implementation, administration and configuration of SCCM Enterprise environment

Experience with desktop deployment automation architecture, design/migration and troubleshooting.

Patch management

Asset Management

WQL or SQL query creation

Demonstrated experience in Windows technologies (DNS, AD, DHCP, Power Shell, Desktop Security and Policy)

Knowledge in key areas such as workstation support tools, common workstation applications, workstation hardware, network connectivity and Microsoft Windows platforms, and

Highly effective writing/verbal communication skills as well as the ability to work independently with minor supervision

Solid understanding of Information Security and information systems experience (5+ years)

Work Address Details - Creekbank or Montreal Campus