CTC004440 - Senior IT Project Manager

Secteur industriel: Telecommunications

Type d'emploi: Contract

Durée:

Mode de travail: On Site

Description

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Must be in the office 3 days a week and 2 days can be from home

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The Information Technology – Billing Solutions Delivery team designs and implements integrated technology solutions for customers across all lines of business with focus on Bell’s billing and payment processing applications.

Key Responsibilities:

The Billing Solutions Delivery team is looking for a Senior Project Manager to lead delivery of IT solutions. The successful candidate will report to the Director, IT Delivery and will partner with IT Business Analysts, contractors and developers and other IT teams such as Planning, Architecture, Infrastructure, Production Support etc for project deployments and further development of the applications. The candidate will be accountable to work with external vendors such as CGI, Amdocs and IBM. We require a highly motivated individual, who thrives in a constantly changing and exciting environment, to apply creativity and innovation in the development of solutions essential to support our IT and Business divisions, and is able to lead change through cross-functional teams or business unit projects.

Job Duties/Accountabilities:

Oversee the successful delivery of large projects through the complete lifecycle. This will include ensuring that the project is delivered on time, meets business & technical requirements and is within the agreed budget

Establish and maintain effective working relationships with all client stakeholders. Build positive and productive working relationships with our Business and vendor partners

Understand the high-level technical architecture and being able to facilitate debate and guide decisions on appropriate solutions

Contribute to the overall portfolio and delivery planning as required

Ensure that corporate requirements, standards and best practices are followed to deliver each project to clients in a timely manner

Monitor project process and track progress against milestones, scope and budget. Derive and input monthly cost estimate into appropriate systems

Work with the Project team to address issues, risks, etc. impacting schedule, budget and milestones. Reporting on these items in to key stakeholders will be required

Use best practice risk management, assess risks in an informed and considered manner and to plan for the mitigation of these risks

You will compile, analyze, prepare and distribute data and reports that assist our leaders in the management of the department, resource planning and project status performance

Follow our project and program methodology

Prepare business case with IT Planning/PMO involvement on IT Core projects

Responsible for preparing presentations, managing IT due diligence activities and driving the IT IPC gating process for project investment and approval

Required Competencies

Post secondary education with a business focus, or equivalent, and/or business/ IT Management Degree

Minimum of 5 years Project Management experience with a proven track record of successful project planning, execution and control, Industry certifications such as the PMP (Project Management Professional) are an asset

Strong leadership skills, Self starter and Fully Autonomous

Strong negotiation skills

Ability to work in a fluid team environment

Extensive experience in managing project delivery involving multi-tiered systems integration.

Strong analytical/conceptual skills

Ability to gain management support and work effectively at all levels across the organization and across departments within our organization

Ability to act as the sponsor and customer advocate throughout the project lifecycle

Ability to handle ambiguity and rapid change

Problem solving skills

Strong verbal, written, and interpersonal communications skills

Sound business acumen

To be successful in this role, you must:

Have a passion for IT and Project Management with a focus on delivering an exceptional experience to our customers

Ability to support multiple delivery projects concurrently throughout their development lifecycle

Enjoy project delivery and use your strong business sense to navigate difficult and challenging situations by providing recommendations to senior leaders on resolutions

Have excellent written and oral communications skills, being able to provide clear, complete, and concise verbal instructions and written documentation

Have the ability to deal courteously and effectively with people, to meet deadlines, to analyze and solve problems, as well as to interact and communicate effectively with a wider variety of levels of employees and external customers

Be organized, highly effective at problem solving and have outstanding influencing and negotiation skills

Work independently but understand the need to work collaboratively within a team environment

Demonstrate the ability to be proficient in project management processes and tools including Microsoft Office Suite of programs including, MS Project, database, and presentation software

Have the ability to translate and communicate complex customer issues and their resolution to senior management client teams and be seen as a thought leader

Preferred competencies:

Demonstrated experience in delivering and executing on key projects through cross functional teams

Previous knowledge of the telecommunications industry

Familiarity with programming languages is highly recommended