CTC004468 - Customer Service Rep Bilingual Senior

Secteur industriel: Telecommunications

Type d'emploi: Contract

Durée:

Mode de travail: On Site

Description

Description:

Responsible for responding to customer requests in a prompt, accurate and professional manner.

Handle any inquiries which require investigation or follow-up.

Ensure requests and inquiries are transferred to the appropriate area.

Develop and maintain good client relationships while ensuring confidentiality.

Use call tracking systems to log all inquiries for documentation purposes.

Qualifications include:

Previous customer service experience

Excellent communication skills

Ability to handle tasks in a professional manner

Fluent in English and French.

Work Address Details : 4180 Jean-Talon Ouest