CTC004554 - Senior Fraud Analyst

Secteur industriel: Telecommunications

Type d'emploi: Contract

Durée:

Mode de travail: On Site

Description

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3 Top skills must be seen on the resume -

Fraud analysis,

Computer skills,

Team player

Work independently (I am based in Calgary and he/she will be in Mississauga)

- Any testing in interviews? No just interview questions

- What types of projects will this candidate be working on? Analyzing fraud data. Do a deep dive to identify why. Then pass that onto an investigator.

- Typical hours worked - Monday to Friday 8 – 4 or 9 – 5

There is a potential for longer hours / weekends if needed

- Why has this position arisen? Brand new positon on the LP team, need help fighting fraud

- Any potential to hire Full time? Yes, but no guarantee

- Flex hours, possible to work from remote? Can be flexible to a point. Need to be in office working with the person creating the fraud reports. Working from home from time to time may be possible

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A challenging and interesting opportunity for a motivated and action oriented individual in the Bell Corporate Security – Retail Loss Prevention department.

Bell Canada Corporate Security is accountable for establishing, implementing, administering and enforcing Bell Canada's Security Policies. The Retail Loss Prevention team analyzes and investigates theft and fraud in the retail channel. We are responsible for reducing losses and increasing profits through the protection of company assets.

Under the direction of the Senior Manager – Retail Loss Prevention, the chosen candidate will be responsible for managing key fraud and loss prevention functions in support of the Bell business units. The candidate will execute a deep dive analysis on corporate fraud reporting, documenting all fraud cases, and work with the Retail Loss Prevention investigation team.

Job duties / accountabilities:

Through effective analysis and communication, the incumbent must ensure that the work is conducted with the utmost integrity and professionalism in the best interest of the Company. The main responsibilities are:

Analyze internal fraud reporting to identify the root cause to why fraud has occurred;

Use various internal and external applications to aide in the analysis of why a fraud has occurred;

Prepare investigation reports for the Retail Loss Prevention investigation team on fraud cases;

Document all fraud cases in case management/ticketing systems and databases to maintain required audit trail;

Identify areas of avoidable loss to the Company;

Recommend system modifications to prevent further loss;

Participate in team projects; research material and analyze data and risks in support of projects.

Essential skills / competencies:

Possess strong problem-solving, lateral thinking, communication, project- and time-management, and organizational skills;

Detail-oriented and an ability to multi-task;

Experience conducting risk analysis, fraud analysis and audits in the compliance or security field;

Strong team player; demonstrates initiative; has a strong desire to succeed;

Ability to work independently with minimal supervision or in collaboration with other team members;

Advanced computer skills: proficient in MS Office, and ability to quickly learn proprietary systems;

Strong analytical capabilities, problem solving and decision making skills;

Ability to clearly and effectively document findings.

Preferred qualifications / competencies:

Bilingual English and French (written and oral) is an asset;

Working knowledge of how a Bell retail location operates;

University or College degree in criminology/police foundations, or equivalent experience;

Certification in fraud industry, an asset (i.e.: CTFS {Certified Telecommunications Fraud Specialist}, CFE {Certified Fraud Examiner}, etc.).

Working Conditions:

Must pass a security clearance check including criminal record check;

This position may require evening and weekend work. Personal social plans and/or vacations may be occasionally cancelled to meet immediate demands of the job;

Occasional overnight travel could be required;

Office position with a dedicated workspace.

Work Address Details - 5025 Creekbank Road, Mississauga Ont