CTC004725 - Project Manager - Intermediate IT

Secteur industriel: Telecommunications

Type d'emploi: Contract

Durée:

Mode de travail: On Site

Description

IMPORTANT

TOP 3 skills:

Excellent written and verbal communication skills

Bachelor’s degree in technology-related field, or in computer science, or the equivalent work experience

High level of computer proficiency with Microsoft Office tools (Excel, Word, PowerPoint and MS Project)

The Desktop Program Management & PC Imaging team is seeking a Project Manager to coordinate multiple desktop programs focused on maintaining currency across Client’s desktop environment. The primary goal is to increase the deployment of Windows 10 across the company using automated tools before Windows 7 support ends in January, 2020. There is also a requirement to ensure PC software versions are current in order to keep Windows 10 supported. With the introduction of Windows 10, Microsoft has introduced a new servicing model which means Operating System (OS) updates every 6 months that are only supported for 18-months. This new cadence is creating a requirement to proactively update software to ensure that Windows 10 is kept current.

Job Duties/Accountabilities:

Coordinate internal resources and vendors for the execution of Windows workstation deployments

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Develop a detailed project plan to monitor and track progress

Measure project performance using appropriate tools and techniques

Report and escalate to management as needed

Manage the relationship with the client and all stakeholders

Develop test plans

Perform testing and trouble-shooting of Windows 7 to Windows 10 in-place upgrade

Perform software update testing and trouble-shooting

Engage pilot users and ensure the solution is thoroughly testing

Identify project issues and escalate to avoid end-user impacts and project delays

Develop communications including support documentation for end-users

Facilitate and coordinate meetings

Negotiate with end-users to get results

Data analysis: assess upgrade candidates, track results

Collaborate with internal stakeholders across company

Engage Desktop Support teams to support desktop tickets resulting from automation failures

Develop and manage deployment schedules

Critical Qualifications/Competencies:

Highly self-motivated with proactive & creative approach to problem solving

Ability to work in a fast paced environment and manage multiple projects through effective prioritization while meeting timelines

Excellent written and verbal communication skills

A strong attention to detail and organizational skills are crucial

Bachelor’s degree in technology-related field, or in computer science, or the equivalent work experience

Project Management designation/certification

High level of computer proficiency with Microsoft Office tools (Excel, Word, PowerPoint and MS Project)

Strong analytical skills

Ability to build effective relationships and influence others

Bilingual in French and English would be a strong asset

WOrk location - Montreal (Verdun)