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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to resources@ctcinc.ca identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC004806 : Specialist, Program Development
Location : Toronto, Ontario
Field : Program Manager
Position Type : Contract
Starting : June 24, 2019
Ending : June 24, 2020
Resources Required : 1
Position Description

IMPORTANT

3 Top skills needed on resumes

  • Program &/or process development and improvements (not management) – I’m looking for someone who can build/ create a program from scratch
  • Data analytics & interpretation – critical thinking
  • Experience developing & delivering executive presentations – confident, seasoned

Senior role

What types of projects candidate will be working ? Program improvement of CFS and recognition programs

Typical hours worked? 9-5

Potential for FT? Yes

Flex hours, possible to work from remote? Yes.

French and English is an asset

During the interview the candidate will be asked to look at a mini case study.

Client’s Field Services team is proud to be the face of the client brand, performing the best installation and repair services and maintaining Client’s network for our residential and business customers. We are seeking an agile, self-motivated high performer to join our Performance Management and Recognition Team.

Reporting to the Senior Manager of Performance Management and Recognition, the candidate will be accountable for identifying and delivering enhancements of performance management and recognition programs. From ideation to delivery, the candidate will focus on driving a culture of high performance, quality, and pride. This will require coordination with cross-functional teams through the development model; supporting analytics and partner alignment will be essential throughout any streamlining process. It is imperative the successful candidate is proactive and continuously assesses opportunities to build efficient, innovative support programs aimed at maximizing performance across Field Services

The Role

  • Develop recommendations to streamline/automate current processes
  • Define challenges/opportunities and identify resource efficient solutions
  • End-to-end ownership and management of recommended enhancements: Own the business cases, scope definitions, resource planning, and funding plans
  • Facilitate information gathering for developing scope for the identified solutions
  • Assess viable options with data coupled with qualitative feedback, and complete concept selection and design
  • Build compelling and strategic executive level presentations and communications to drive buy-in and alignment across business units and stakeholders
  • Successfully implement the recommended program model enhancements
  • Coordinate integrated teams comprising of development, delivery, operations, technical and functional partners

Critical Qualifications/ Competencies

  • University degree in a business discipline with a minimum of 3 years’ experience
  • Strong analytical skills to be able to interpret data and generate insight and action
  • Demonstrated program development / management experience
  • Highly organized and detail-oriented with the ability to manage multiple projects simultaneously
  • Demonstrated success in leading large cross-functional teams towards one end goal
  • Excellent interpersonal skills (verbal and written) with the ability to get things done by influence
  • Comfortable working autonomously or as a team member
  • Advanced Excel and PowerPoint skills

Location - Mississauga or Toronto