• Analyses current and future process state in order to recommend and put into action change management strategies adapted to end users / stakeholders needs.

• Identifies, designs or implements appropriate approaches and tools in order to deliver the right change products and services. Analyses implementation impacts of the solution within the organization.

• Designs and supports transition activities related to deployment.

• Provides assessment on impacts for: organizational structure & culture, systems and tools, processes, behaviors, product and services, roles and responsibilities, skills and knowledge, workload, HR systems (performance, compensation, talent management) & physical environment.

• Establishes plans and strategies in collaboration with change /communication and training colleagues.

• 10 + years of experience