• Analyses current and future process state in order to recommend and put into action change management strategies adapted to end users / stakeholders needs.
• Identifies, designs or implements appropriate approaches and tools in order to deliver the right change products and services. Analyses implementation impacts of the solution within the organization.
• Designs and supports transition activities related to deployment.
• Provides assessment on impacts for: organizational structure & culture, systems and tools, processes, behaviors, product and services, roles and responsibilities, skills and knowledge, workload, HR systems (performance, compensation, talent management) & physical environment.
• Establishes plans and strategies in collaboration with change /communication and training colleagues.
• 10 + years of experience