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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to resources@ctcinc.ca identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC005687 : Social Media Specialist
Location : Mississauga, Ontario
Field : Marketing
Position Type : Contract
Starting : February 1, 2021
Ending : December 31, 2021
Resources Required : 1
Position Description

IMPORTANT

3 Top skills must be seen on the resume

  • strong communication skills, creativity, social media experience & agility
  • calm in fast-paced pressured environments
  • well versed in Linkedin campaign set up and analytics

Bilingual is a bonus – not mandatory

Junior to Intermediate role

Testing in interviews? Candidates may be asked to write copy for social posts to test content creation ability, but will be very mal/ What types of projects will this candidate be working on? Social media content creation, set up, optimization, providing results, building strategies, being the internal expert of social media that our business units can rely on to help make their campaigns better and reach their objectives

Typical hours worked? 9-5, sometimes requires after-hours work i.e. posting content on a weekend, managing an Instagram takeover at night, capturing content at an event

Work from home for now

The Social Media Specialist (Community Manager) will implement the client's online community strategy, managing engagement and interactivity with its audience, and fostering community spirit. This role will coordinate primarily with the multiple teams across client’s business and mobility divisions to support their respective missions, ensuring consistency in voice and cultivating a strong community around the brand. Additionally, this role will also provide support for consumer-focused and brand initiatives on an as-needed basis. We’re looking for someone who thrives in a fast-paced environment and who enjoys collaborating with like-minded, high energy professionals. The ideal candidate must also have strong project management experience and exceptional communication and interpersonal skills.

Responsibilities

  • Managing our social media communities across all social platforms (Twitter, LinkedIn, Facebook, Instagram etc)
  • Coordinating with stakeholders across client to ensure superior quality of customer service and support is provided to our community
  • Setting up and measuring the performance of paid campaigns on various social platforms (LinkedIn, Facebook, Instagram, Twitter, Snapchat etc)
  • Writing and creating content (tweets, Facebook posts, visuals, blog posts etc) for social media channels
  • Distributing content across our social channels and administering sponsored campaigns
  • Monitoring effective benchmarks for measuring the growth of the community, and analyzing, reviewing, and reporting on effectiveness of new initiatives
  • Regularly feeding back insights gained from community monitoring into marketing, product and customer service teams to help them evolve their strategies, and vice versa
  • Monitoring trends in online community tools and applications

Critical Qualifications/Competencies

  • 2-4 years of experience in social media, with a proven ability to build and engage online communities
  • Experience planning and executing paid social campaigns
  • Flexible and able to comfortably operate in an ever-changing environment
  • Creative, diplomatic, and cool under pressure with fantastic interpersonal skills
  • University or College degree in Marketing, Communications, Business, and/or relevant job experience
  • Advanced technical understanding and interest of business innovation and technology, with the ability to grasp complex concepts and articulate them in a simple and engaging way
  • Familiar with the capabilities and limitations of various social channels and platforms i.e., LinkedIn, Facebook, Instagram, Twitter, etc.
  • Experience using social media management systems (Hootsuite, Lithium, etc)
  • Strong project management and organizational skills
  • Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
  • Team player, with the confidence to take the lead and guide other departments when necessary

Preferred Qualifications/Competencies

  • Graphic Design Skills (e.g. Photoshop)
  • Experience with Wordpress
  • Customer Service Experience
  • Comfortable working in a virtual team environment
  • Knowledge of subjects such as Cloud Computing, Unified Communications, Data Centres, and the telecommunications industry as a whole