Top 3 skills needed
Bilingual - MANDATORY.
Location MTL only.
Are you ready to meet a challenge?
If you have attention to detail, are resourceful and willing to surpass yourself daily; we would like to have you on our team!
Being part of the client team means a commitment to the company's top priority: to be recognized by customers as Canada's leading communications company. We’ve created a dynamic, lively and motivating work environment to help you succeed and grow both professionally and personally.
We are a small division within the greater client family, more precisely, a dedicated service desk to ITQ (Quebec technological infrastructure) radio users. Your experience with customers coupled with the provided training, will make you an unparalleled radio representative.
The Client Care Representative is responsible for being on the front lines and directly resolving issues from our Radio Clients. The candidate needs to offer a superior quality of service while using the tools available to him/her. Perfectly utilizing the tools and being comfortable in a continuously changing environment is key. The candidate chosen has the responsibility to find a win-win solution in efforts to resolve various issues presented from our clients.
Roles and Responsibilities: