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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to resources@ctcinc.ca identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC005889 : Product Analyst
Location : Toronto, Ontario
Field : Marketing
Position Type : Contract
Starting : April 26, 2021
Ending : April 22, 2022
Resources Required : 1
Position Description

IMPORTANT Top 3 skills

  • Strong ability to interpret data/findings and recommend insight and actions
  • Highly organized and detail-oriented with the ability to manage multiple projects simultaneously
  • Proven ability to think strategically and solve problems creatively

Junior or intermediate leve

Interviews will test:

  • how the applicant gathers data and pulls out important insights
  • How effectively they communicate
  • How they manage multiple projects at the same time
  • How they approach both quantitative and qualitative questions/insights

Types of projects

  • Gathering data and looking for insights into how we can increase residential Net Adds
  • Call listening exercises to identify pain points and present solutions
  • Weekly tracking and reporting of key drivers
  • Develop and execute new campaigns

Hours worked? 9-5 Monday to Friday

Potential to hire full time

Flex working from home

We are looking for a talented, high-energy team member to join the client's Internet and TV Base Marketing team as a Product Analyst, Customer Marketing. If you want to be part of a fast-paced environment that delivers strategic end to end programs, and challenges itself to raise the bar by bringing forward innovative ideas than we’re interested to hear from you.

Information on Division/Hiring Department/Career Opportunity:

The Marketing Team develops strategy and manages the implementation of marketing campaigns to deliver an enhanced customer experience, optimized revenue and subscriber targets for the Internet and Television portfolios.

The successful candidate will report to the Senior Manager, Customer Marketing, and will work cross-functionally with partners throughout the Residential Services organization including: Pricing and Business Intelligence. We are looking for someone organized and detail-oriented who works well in a fast paced environment, is well versed in the principles of marketing, passionate about learning, and possesses strong problem solving skills.

Position Description:

As the Product Analyst of Customer Marketing, you will be expected to execute on a broad range of projects simultaneously to drive increases in revenue. You will manage weekly projects and updates that contribute to the overall optimization of revenue for the client.

The right candidate must be comfortable in a fast paced, deadline driven environment, while working with cross-functional teams, as well as analyzing portfolio results to develop recommendations to the marketing team.

Job Duties/Accountabilities :

The successful candidate will be accountable for the following:

  • Conduct quantitative and qualitative research to gain insights and identify opportunities to improve processes, campaigns, offers, etc. for residential services
  • Plan and execute new campaign strategies by segmenting customers and creating targeted offers
  • Partner with multiple stakeholder groups to define measures of success and track results accordingly, altering approach as needed
  • Present to senior leaders on findings, including oral and written information
  • Monitor, analyze, and report weekly results while monitoring the overall performance of the portfolio
  • Actively contribute strategically to the overall marketing planning cycle
  • Make recommendations on new processes, and initiatives that benefits the team’s performance and projects

Critical Competencies:

  • Strong ability to interpret data/findings and recommend insight and actions
  • Highly organized and detail-oriented with the ability to manage multiple projects simultaneously
  • Proven ability to think strategically and solve problems creatively
  • Strong sense of autonomy and initiative
  • Ability to manage multiple deadlines within a fast paced environment
  • Excellent communication skills, both written and verbal
  • Willingness to learn and take on new challenges
  • MS Office skills including MS Excel and MS PowerPoint
  • Flexible and able to comfortably operate in an ever-evolving & changing market environment

Preferred Qualifications/Competencies:

  • University Degree/College Diploma in marketing or business administration
  • 1-3 years experience with marketing program execution
  • Bilingual (French & English) is an asset
  • Knowledge of players in the telecommunications competitive landscape
  • Previous experience with marketing