Candidate will be working from home until Campus reopens.
** Must have home office/wifi set up
The position of Client Relationship Mgmt/Service Delivery has overall accountability for managing the service delivery experience post sales for the customer. Will cover a base of about 500 customers and will be responsible to ensure all service and contract commitments are met to customer satisfaction in the post sale relationship. This person will also play a role in pre-sales with quote creation support and technical assistance. Activities will include Sales Support, Account Governance, Delivery and Operations management. The candidate will be part of an operational team.
Detailed Accountabilities and Responsibilities may include the following:
Delivery and Operations Management
Technical Support to Sales: