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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to resources@ctcinc.ca identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC006052 : Product Manager - Voice
Location : Barrie, Ontario
Field : Project Manager (Non IT)
Position Type : Contract
Starting : July 5, 2021
Ending : July 4, 2022
Resources Required : 1
Position Description

IMPORTANT

Intermediate role

This is a work from home role for now, open to candidates from Montreal, Atlantic, Manitoba

On a day to day basis, workers will be running projects for new products for life cycle management

3 Top functions for this role

  • Project Management – Leading projects
  • Proactive in identifying life cycling changes
  • Doing route cause analysis

Delivery within initial first 6 months

Delivery of critical project milestones

3 Top skills

  • Project or Product management
  • Able to lead cross internal teams
  • Data & Analysis skills

Qualification that are essential

  • University in Business or Tech
  • Looking for ideal candidates with 2 years or more of Product or Project mgmt. experience

No testing in interviews

Potential to hire for full time.

The Product team within BRSB is at the forefront of new product innovation and enhancements to client’s Voice, Internet and TV services. Our goal is to continue to have the best telecommunications services in Canada from a customer perspective, and this team is critical in that mission for client.

Working in a dynamic, fast-paced environment, the chosen candidate must have a deep understanding of and be an advocate for our customers across the country. The successful candidate will identify, develop, deploy and support the programs supporting both the next generation and existing Voice services for our customers.

Job Duties/ Accountabilities:

Each day at BRS is unique so there is no typical day. However, listed below are some highlights of the responsibilities:

  • Lead new product introductions, delivering on time and on budget with speed and accuracy
  • Pro-actively identify and implement late lifecycle decommissioning and migration projects
  • Liaise with cross-functional teams to build product & business requirements, collaboratively developing the best products possible
  • Ability to understand and incorporate telecommunications regulatory environment changes into projects and product strategy or roadmaps
  • Identify business problems to solve and processes to improve, use data to make the best recommendations for our customers and our company
  • Partner with IT, Network and operations teams to deploy new processes and projects that expand our subscriber base and improve customer experience
  • Develop and execute comprehensive testing plans to validate that new processes and projects are implemented successfully, tracking results and addressing issues as they arise
  • Conduct competitive analysis to ensure we are measuring against our competitors’ latest and greatest
  • Simultaneously maintain product schedules and resolve issues with your product platform
  • Perform root cause analysis – make decisions grounded in data and analysis

Critical Qualifications/ Competencies:

  • Ability to confidently lead large cross-functional teams and influence without authority
  • Enjoy problem solving
  • Highly detail-oriented, with an ability to follow complex initiatives from start to finish including tracking changes
  • Passion, appreciation and understanding of technology
  • Tenacity to ensure that as issues arise, they are resolved quickly
  • Understand the importance of detail and how it links to big picture
  • Demonstrated ability to turn high-level strategic direction into well executed, user-friendly products
  • Ability to understand customer experience and pain points
  • Quick learner and able to hit the ground running on new initiatives
  • Comfortable with analytics and able to use data to tell a story
  • Passion, Adventurous, Challenge Status Quo, Respect Differences, Customer Focus
  • A University degree with a focus on Engineering, Business, or Technology – MBA is an asset
  • Full mastery of all MS Office products
  • Experience in analysis, spreadsheet applications, and building deck ware for presentations
  • Knowledge of overall business management, business processes, and P & L

Preferred Qualifications/Competencies:

  • Bilingual (French/English) is an asset
  • Prior experience in product management and/or project management
  • Knowledge of overall business strategy and operations including business processes, revenue and cost components and drivers of these measures