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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to resources@ctcinc.ca identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC006081 : Technical Program Manager
Location : Toronto, Ontario
Field : Program Manager
Position Type : Contract
Starting : July 12, 2021
Ending : July 22, 2022
Resources Required : 1
Position Description

IMPORTANT

Top 3 skill sets

  • Expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together to deliver value to our customers (preferred knowledge of Scaled Agile Framework (SAFe) (including Lean Portfolio Management)
  • Proven track record of successfully implementing technology and software development projects using Agile methodologies
  • Experience in collaborating and communicating across large organization, and external partners - including creating and communicating material to senior level management/ Intermediate role

Projects will be working on

  • Support program management in the Video/TV technology area, including the following areas: o Agile Portfolio Manager
  • Support management of the Video/TV technology portfolio/funnel, including linkages with business partners and with execution release trains across multiple domains - Release Train Engineer (RTE)
  • Manage deliverables within an Agile Release train to deliver specific initiatives within the Video/TV Technology area

  • Hours worked - 37.5 hours per week - Occasional work outside of normally operating hours depending on stage of project
  • Potential for full time - Potential but depends at opportunities available in team at that time
  • Due to covid, all current work is remote. Longer term, there will likely be a mix of office & remote
  • team is spread over Ont, Quebec & Atlantic provinces – so it should be in one of those provinces)
  • Candidate should deliver in 6 months - Managing program deliverables as it relates to Video technology initiatives, across multiple teams, following Scaled Agile (SAFe) principles
  • Collaborate and communicate across the organization
  • Qualifications
    • Recognized subject matter expert in Agile/Scaled Agile methods, obtained through advanced education and work experience
    • Professional Project Management or Agile Practitioner (including SAFe) certifications

Note from manager:

  • Resource will be remote for now
  • Once covid over, the expectation is for resources to work partially in the office, however number of days per week is not finalized
  • As team is spread out, potential office locations are: Ottawa, Toronto (multiple locations), St. John NB, Quebec City

We are looking to fill a couple of roles, aligned with the Scaled Agile framework:

  • Agile Portfolio Manager – Support management of the Video/TV technology portfolio/funnel, including linkages with business partners and with execution release trains across multiple domains
    • video specific experience is not mandatory. However experience in delivering complex technology projects across multiple domains is highly preferred
  • Release Train Engineer (RTE) – Manage deliverables within an Agile Release train to deliver specific initiatives within the Video/TV Technology area

As an Agile Technical Program Manager, you will play a key role in the evolution of client’s delivery of new products and services to TV customers, working with senior management across network, IT and business, to facilitate a continuous delivery of video features and technologies, while aligning planning and investments with business strategy. Focused on the next 12-36 months, the main mandate is help ensure that the TV team is aligning our priorities, capital and resources to deliver the most value, at the right time, to move our business forward.

Responsibilities include:

  • Concrete understanding of software development life cycle models
  • Expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together to deliver value to our customers
  • Proven track record of successfully implementing software projects using Agile methodologies
  • Prior experience with SCRUM/Agile methodologies, including Scaled Agile Framework (SAFe)
  • Preferable to have experience with SAFe Lean Portfolio management
  • Be able to develop and/or implement planning level roadmaps
  • Provide coaching to extended teams members on the Lean mindset and Agile methods
  • Facilitate workshop or specific Scaled Agile events
  • Build financial forecasts with supporting reporting methods
  • Build program level communication portals to foster collaboration, across teams
  • Prioritize based on Weighted Shortest Job first (WSJF)
  • Create and communicate material to senior level management
  • Provide recommendations on risk mitigation strategies
  • Work with architects team to ensure solutions are developed according to the Solution architecture
  • Working with external partners and other client teams on solution options and related recommendations
  • Preference to having a solid end to end understanding of all of our video technology and services within client

Education/Certification/Designation

  • Preferred: Bachelor's degree in Computer Science, Engineering (or equivalent degree or experience)
  • Recognized subject matter expert in Agile methods, obtained through advanced education and work experience
  • Professional Project Management or Agile Practitioner (including SAFe) certifications

Technical Leadership

  • 10+ years of experience as a Program Manager managing large, complex projects in a high-tech development environment with multi-function teams; PMP (or equivalent) preferred
  • In depth knowledge of the end to end video services and architectures for FibeTV & FibeTV App including video delivery, infrastructure, and features
  • Advanced experience with Agile methodology practices
  • Experience in deploying large systems in production
  • Experience in Software Development Lifecycle projects

Manage Relationships

  • Ability to manage through influence in a complex and evolving environment to meet challenging time lines and organizational goals
  • Demonstrated problem solving, communication and organizational skills, a positive attitude, and the proven ability to negotiate and influence others to obtain desired results
  • Ability to speak in business terms, as well as the ability to communicate effectively, both internally and externally.
  • Mature, confident, and performance-oriented
  • An excellent communicator, team player
  • Communicate effectively with people at different organizational levels (written and oral) with ability to influence and give strategic guidance to the business
  • Decision making under time pressure with limited information
  • Strong interpersonal skills and team focus
  • Excellent analytical, problem solving and decision making skills

Working Conditions:

  • Work hours are Mondays to Fridays, approximately 37.5 hours/week
  • Flexible work start and finish times
  • Some overtime may be required in order to meet deadlines
  • Some travel required