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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to resources@ctcinc.ca identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC006297 : 2nd Level Application Support Analyst
Location : Montreal, Quebec
Field : BA
Position Type : Contract
Starting : October 25, 2021
Ending : April 22, 2022
Resources Required : 1
Position Description

IMPORTANT

Top 3 skills needed

Communication,

team work

and Training

Location: since it is remote during COVID, are you open to receiving people from ex : TO, Ottawa, Maritimes etc? Yes, opened to all.

Is bilingualism required? Optional

  • Responsible for providing 2nd level support of a web based application.
  • Work with the 1st level support team and interfacing with software provider for the resolution of technical issues.
  • Also ensuring business requirements are clearly identified, prioritize and document defects according to business processes and methodologies.
  • Key responsibilities include, analyzing, documenting, testing and validating business requirements, resolution of issues and deployment of fixes and enhancements.
  • Qualifications include:
    • Demonstrated business analysis experience;
    • Undergraduate degree or equivalent;