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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC006300 : Project Manager Design and Delivery Leader
Location : Montreal, Quebec
Field : PM
Position Type : Contract
Starting : March 1, 2022
Ending : February 28, 2023
Resources Required : 1
Position Description


English ONLY manager open to receiving candidates from TO, MTL and Ottawa

Top 3 skills needed :

  • Planning/ organizing
  • PMP certification asset
  • strong and managing broad stake of end users ( 8000 + users )


The Customer Operations Design and Delivery team is at the forefront in new system development and system integrations, being responsible for large capital programs focused on helping achievement of Bell’s Strategic Imperatives. If you love solving problems and strive to make things better, we have room for you to grow within our team. As a valued team member you will be reporting directly to the Senior Manager of the Blueprints Program and be responsible for identifying opportunities, conceptualizing solutions, driving strategic investments, securing executive buy in and leading large cross functional teams.The Project Manager Design and Delivery Leader will be responsible for helping drive Bell’s future Blueprints strategy. The successful candidate must be a highly motivated analytically driven individual with a passion for making things better. If you want to take ownership over large cross-functional investments, drive strategy and gain executive exposure this is a great opportunity to get the needed experience to take your career to the next level.

Key Responsibilities:

  • Take an analytical approach to evaluate projects call center impacts, build business requirements, and involve many operational teams such as, communication teams, planning teams and other key stakeholders. Perform data collection plans and analysis
  • Effectively engage, lead and influence cross functional teams to deliver highest level of quality on all projects within committed timeline and scope, as well as meet all project requirements and deliverables
  • Create and manage project plans and related documentation in accordance with established project management methodology (Project Charter, Scope, WBS, Budget, Action Registers, etc.)
  • Lead and / or partner with IT PM to create mapping and targeted customer experience
  • Engage and build strong relationships with project sponsors and stakeholders to incorporate their goals, and instill confidence to ensure alignment to and adoption of solutions
  • Provide regular updates on project status, including risks analysis and risk management plan to senior management
  • Identification of new opportunities and related solutions to deliver benefits above committed project deliverables
  • Process map critical processes to create CMO and FMO redesign processes for optimal performance; monitor process performance for deviations to apply appropriate corrective action

Experience / Core Competencies:

  • Demonstrated ability to effectively lead project teams and stakeholders with varying desired outcomes, to achieve established project deliverables
  • Strong financial and business acumen with the proven ability to support the development of business cases and financial forecasts
  • Ability to work in a fast paced environment and manage multiple projects through effective prioritization
  • Strong problem solving skills and demonstrated ability to be highly creative in formulating solutions
  • Authentic, professional and confident communicator able to influence project teams and stakeholders through effective communication and presentation skills
  • Bachelors Degree in Business, Engineering, or Computer Science is an asset
  • Project Management Designation/Certification is an asset
  • MS suite including MS Project and Visio expertise is an asset
  • Telecom industry knowledge (Consumer, small business, Medium and Enterprise) is an asset

Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec