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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to resources@ctcinc.ca identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC006307 : Senior System Configurator - Level 3 Support
Location : Montreal, Quebec
Field : Technical Support
Position Type : Contract
Starting : October 26, 2021
Ending : April 26, 2022
Resources Required : 1
Position Description

Duration: 6 months mandate. Possibility of permanence with the client at the end of the mandate.

Bilingualism: French, mandatory. English, an asset.

Maximum rate: No maximum. Please respect the rate grid as much as possible.

Remote work: 100% remote. Possibility of on-site presence 2 days/week. It is preferable that the candidate live in Montreal or the surrounding area.

Department - Desktop and Office Automation

Main responsibilities:

- Provide level 3 support for incidents, identify primary causes and implement corrective actions.

- Ensure a quick response to requests, incidents and problems while respecting the SLAs in place.

- Be the point of reference for monitoring workstations (anti-virus, encryption etc.)

- Ensure the support and maintenance of Windows device management tools such as SCCM, Intune, GPO etc

- Ensure knowledge sharing with Tier 1 and Tier 2 teams.

Requirements:

- 4-6 years of SCCM and GPO environment management experience in a tier 3 support team.

- Experience managing Intune infrastructure and modern management tools.

- Knowledge of Windows 8.1 and 10, Group Policies and Powershell.

- Knowledge of Azure

- Possess strong leadership, self-directed, automation skills.