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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to resources@ctcinc.ca identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC006391 : Systems Support Analyst - Senior
Location : Montreal, Quebec
Field : Technical Support
Position Type : Contract
Starting : December 1, 2021
Ending : November 30, 2022
Resources Required : 1
Position Description

Responsibilities

  • Provide in depth operational support for MECM Current Branch specifically relating to patch management, application deployment, client health and operating system deployment.
  • Analyze and diagnose operational issues related to the MECM CB environment.
  • Supports current and new processes utilizing MECM CB for automation and deployment of internal client systems including operating system imaging, settings, scripting with PowerShell and or other programming languages within an application deployment.
  • Researches, troubleshoots, and resolves complex problems related to the MECM client.
  • Analyses data and or error reports from items such as hardware and software inventory to develop standard and custom reporting.
  • Create MECM reports based on business requirements.
  • Collaborate with the systems, network, MECM and application development teams on enterprise IT projects and architecture changes.
  • Provides
  • Contribute to development and ongoing improvement of industry best practices and standards for managing enterprise desktop security technologies.
  • Implement best practice solutions into the environment.

Technical Requirements

  • Experience in the implementation, administration and configuration of MECM Enterprise environment at a senior level.
  • Experience with other endpoint management and security technologies, familiarity with 1E products such as Nomad and Tachyon an asset.
  • Experience with desktop deployment automation architecture and their relevant components,
  • Patch management and Asset Management
  • WQL or SQL query creation
  • Demonstrated experience in Windows technologies (DNS, AD, DHCP, Power Shell, Desktop Security and Policy, including domain level security GPO’s)
  • Knowledge in key areas related to workstation support tools, enforcing security measures common to workstations or their applications, workstation hardware, network connectivity and Microsoft Windows platforms.
  • Highly effective writing/verbal communication skills as well as the ability to work independently with minor supervision
  • Solid understanding of Information Security and information systems experience (5+ years)