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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC006403 : SAP SuccessFactors Administrator
Location : Montreal, Quebec
Field : Systems Integration
Position Type : Contract
Starting : December 6, 2021
Ending : December 10, 2022
Resources Required : 1
Position Description


Work remote and may evolve as COVID situation evolves

Hours per week: 37.5 hrs / week

Day-to-day basis. SAP SuccessFactors prime for the platform support

Top 3 functions -

  • SAP SuccessFactors Platform management [30%]
  • Project delivery (including proposal and steering, project management, coordination with SAP, etc.) [50%]
  • Tier 3 Support for internal team [20%]

1-6 month deliverarable -

  • Job Profile Builder setup with Recruitment module primes
  • General support for the team with various connection to the core platform
  • IAS deployment for People Analytics for Learning module

Top 3 skills -

  • SAP SuccessFactors administration knowledge (RBP, online reporting, BizX, analytics, etc.)
  • System integration related to SAP SF with other systems
  • SuccessFactors Workbook management

Qualifications - SAP SuccessFactors accreditation for BizX

Ideal candidate: SAP SuccessFactors daily platform management

No testing in interviews

Potential for extension and possibility to hire

Reporting to the Senior Manager – Digital HR, you will be accountable for enhancing the HR technology landscape through defining the roadmap, project delivery, day-to-day operational tasks and providing multi-module support within our Human Resources Information Systems. You will be hands on collaborating, supporting and leading operational innovation in our technologies used for Learning, Performance, Talent, Succession, Recruitment, Collaboration and Onboarding.

Key Responsibilities:

  • Hands-on with day-to-day platform management (Release, RBP, Configuration, etc.)
  • Preparation and facilitation of internal presentations related to roadmap and projects to persuade and obtain commitment on required changes to achieve desired business outcomes
  • Identify and propose enhancements that drive simplicity, ease of use and efficiency
  • System integration with Enterprise IT architecture (LDAP, SAML, API, etc.)
  • Data management (report center, analytics, record management, etc.)
  • Technical subject matter expert for our platforms and related technology
  • Provide input and expert advice into the configuration of the SuccessFactors (BizX, People Profile, Online reporting, Mobile, etc.
  • Responsible for incident management – submit and manage SAP tickets
  • Perform key business analysis tasks on projects to ensure project scope and deliverables will achieve required business impacts
  • Develop and maintain detailed documentation of procedures and methods to ensure proper business continuity

Critical Competencies:

  • SAP SuccessFactors knowledge and accreditation is critical to the role
  • 2-5 years of experience with Human Resources Management System administration
  • Sound understanding of enterprise grade IT infrastructure, protocols and design
  • Organized, disciplined and autonomous – someone who knows how to problem solve with little guidance
  • Excellent problem solving and troubleshooting skills
  • Flexibility and Adaptability in performing multiple tasks
  • Ability to work under pressure and manage several projects simultaneously

Preferred Competencies:

  • Bachelor's degree in HRIS, IT or related field of study
  • Advanced experience with all SuccessFactors HCM modules (without EC)
  • Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec