Description
Overall end-to-end ownership of multiple billing delivery projects throughout their development lifecycle.Qualifies and quantifies the customer requirements for the business solution and translates those business needs into IS/IT requirements.Accountable to identify/raise project issues and drive the resolution of design and delivery issues with the project delivery units and to oversee the development and implementation of the business solution.Negotiates and confirms scope of system and process changes with key stakeholders, identifying business opportunities and options resulting from system solution design and development.Identifies and monitors the benefits associated with the business solution.Resources and builds core and extended project teams.Regularly interfaces with all appropriate stakeholders to communicate status and ensure smooth transition of the business solution throughout the project lifecycle.Builds and maintains strong working relationships with all stakeholders.Responsible for YEE and program/project budget and forecasting.Critical Qualifications/Competencies:
Extensive knowledge / experience of Amdocs billing system in the Telco eco system. Strong leadership skillsStrong negotiation skillsStrong dedication to customer focusStrong organizational and prioritization skillsAbility to work in a fluid team environmentAt least 3-5 years previous experience as a Project ManagerExtensive experience in managing project delivery involving multi-tiered systems integration.Strong analytical/conceptual skillsAbility to gain management support and work effectively at all levels across the organization and across departments within our organizationAbility to act as the sponsor and customer advocate throughout the project lifecycleAbility to work on multiple projects concurrentlyAbility to handle ambiguity and rapid changeSuperior problem solving skillsStrong verbal, written, and interpersonal communications skillsSound business acumenStrong computer proficiency with Microsoft Office tools (Word, Excel, Powerpoint, Project, Visio)Project Finance, Budget (Knowledge of SAP) and Governance Processes (IPC/ICEC)Proficient in Project Delivery/Management methodologyAbility to assess and articulate customer needs/requirements and develop potential solutionsPreferred Qualifications/Competencies:
Demonstrated experience in delivering and executing on key projects through cross functional teamsCollege Diploma or University Degree (Business, Computer Science)Knowledge of client’s IT environment