CTC006490 - Qualtrics Specialist

Secteur industriel: Communications

Type d'emploi: Contract

Durée: One year

Mode de travail: On Site

Description

You will be hands on collaborating, supporting and helping to lead operational innovation by using Qualtrics for Health Screening and other HR workflows. You will be accountable for delivering projects, day-to-day operational tasks and providing user support on Qualtrics.

Critical Components:

Expert in Qualtrics platform management and integration experience

Ability to program new surveys and make changes to ongoing surveys in Qualtrics

Understanding of Health screening workflows and related Qualtrics HR workflows

Manage multiple distribution lists to ensure adoption rates are respected

Proven track record of delivering projects on time and on budget

Excellent problem solving and troubleshooting skills

Organized, disciplined and autonomous – someone who knows how to problem solve with little guidance

Flexibility and Adaptability in performing multiple tasks

Identify areas where automation can improve administrator tasks and save time

Ability to work under pressure and manage several projects simultaneously

Proven ability to collaborate through engagement from internal clients and external partners

Key Responsibilities:

Improve Employee Experience for our Human Resource Information Systems and Services

Identify and solve enterprise wide problems with minimal guidance

Map and understand the employee journey within our HRIS

Produce and maintain relevant metrics and reports for your team and Organizational Development needs

Research and summarize industry best practices to direct high impact project selections that will help keep client at the forefront of employee engagement

Perform key business analysis tasks on projects to ensure project scope and deliverables will achieve required business impacts

Provide user support for all users on Qualtrics

Manage incident and tickets as required with vendor

Develop and maintain detailed documentation of procedures and methods to ensure proper business continuity

Design and get stakeholder support on best practice user workflows

Preferred: Bachelor's degree in HRIS, IT or related field of study

Nice to Have: Automation, software development, API and integration knowledge and experience

Work Address Details *Remote until further notice. Contractor to be located in ON or QC