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In order to meet the growing needs of our customers, we are constantly searching for dynamic, qualified individuals to join the CTC resource team. Currently, there are several career opportunities available at CTC. If you feel you satisfy the qualifications for one of the positions listed on this page, please send your CV to identifying the position(s) you are interested in. Qualified individuals will be contacted by our human resources department.
CTC006770 : Senior UX Researcher
Location : Toronto, Ontario
Field : UX/UI Designer
Position Type : Contract
Starting : June 20, 2022
Ending : June 23, 2023
Resources Required : 1
Position Description

Possibility of extend : yes

Working from Home : from home for now, following the restriction

Bilingualism : English only, bilingual is a nice to have

Hour per week : 37.5

UX Researcher

The customer is Canada’s market leader in custody, trade execution and brokerage solutions to independent Portfolio Managers, Investment Dealers and Investment Fund Managers. With over 30 years of continuous service and a team of more than 200 professionals, we serve 400 independent firms with over $200 billion in Assets under Administration.

The customer's Product Team is deeply committed to helping our member free up time and grow through intuitive, flexible, and powerful digital experiences that seamlessly support their day-to-day operations. We are on a mission to be our market’s leading FinTech partner and you will be part of the team that gets us there.

As UX Researcher, You Will:

Establish the user research program, with an emphasis on immediate research needs vs. strategic research areas and key processes along the PDLC

Lead and conduct user research and testing using a wide variety of techniques and methodologies that provide actionable and timely insights

Synthesize research and testing data, analyze results and identify insights and recommendations that can effectively inform design decisions

Be an advocate for our users, evangelizing the value of conducting user research

Be creative, stay curious and explore new ways and opportunities to gather insights

Provide consultation and guidance to product managers and designers conducting their own research, ensuring methodologies and recommendations are sound


3+ years' experience in a User Research function

Expert in both qualitative and quantitative methodologies (e.g. interviewing, field studies, questionnaire development and survey research, experiments, usability studies, contextual inquiry, instrumentation, etc.)Demonstrated experience designing and executing research programs that have positively affected user, product and business outcomes

Ability to distill complex ideas into clear and compelling insights

Self-starting on projects and working from a position of ambiguity is very beneficial

Mentor more junior members of the product team to build their awareness in UX research

Able to provide examples of your work