CTC007134 - Specialist - Cloud Computing

Industry Sector: Telecommunications
Job Type: Contract
Duration: Ten months
Work Mode: Remote



Would also accept candidate in the following areas: Saint John, NB Moncton, NB Montreal, PQ Ottawa, ON Toronto, ON.

Seeking a skilled individual for a server administrator and incident coordinator the Network Cloud team supporting primarily Core Network environments.

Key Responsibilities would include:

  • Take ownership for the environments that you support and monitor them using available tools.
  • Process Work requests according to established procedures.
  • Submit and perform Change requests as required (application of patches and software upgrades, equipment repair and installation, etc.)
  • Perform daily tasks such as checking logs, adding users, backup validations, etc.
  • Continually ensure the integrity of data entered in management tools and databases (
  • When required, act as a point of contact with Change Management, Incident Management and/or other groups.
  • Communicate information on outages to colleagues and superiors and follow proper escalation procedures.
  • Participate in an on-call rotation and follow established response time and notification procedures.

  • Skills and Experience:

  • College degree in Computer Science with specialization in Administration of Windows and/or Unix / Linux or equivalent work experience.
  • Two to three years of experience with systems administration.
  • Knowledge of the concepts of virtualization.
  • Knowledge in the following tools would be useful: PuTTY, SecureCRT, scripting, etc.
  • Knowledge of ITIL practices would be beneficial.
  • Ability to work in a dynamic team environment.
  • Capable of analytical thinking while remaining efficient under pressure.
  • Must be reliable, responsive and flexible.
  • Self-starter, strive to improve processes, work with minimal supervision, positive attitude, customer focus, strong problem-solving abilities, coordination of communication, hand-off of major incidents

  • Job Duties/Accountabilities:
    Reporting to a Network Manager, the System Administrator will be responsible for day-2 support of small, medium and enterprise class customers. Working within a Windows or Linux support team, the candidate will be monitoring server health status, working closely with project teams, patching, and supporting backup solutions on a day-to-day basis. Also, work with other teams within in NTS to ensure processes and policies are being adhered to and standards are met.

    The System Administrator will:

  • Manage and configure Virtual Server Environments (VSphere 5.0+)
  • Implement and manage Windows/Linux environments to ensure high availability
  • Gate new customer accounts from project to operations
  • Monitor servers and network infrastructure
  • Support Project Team(s)
  • Develop and security policies and procedures
  • Manage user authentication and security on the network
  • Support an on-call rotation for patching and escalations
  • On-call rotation as incident coordinator
  • Engage with 3rd party vendors on product support issues and escalation procedures

  • Required Qualifications:

  • One or more years of experience as a Systems Administrator in a Windows/Linux environment
  • Excellent communication and interpersonal skills
  • Ability to work on large projects while maintaining day-to-day responsibilities
  • Hardware knowledge/Certification for HP servers

  • Preferred Qualifications:

  • Microsoft MCSA or MCSE (preferably Server Infrastructure)
  • Red Hat Enterprise Linux 4/5/6/7
  • Scripting knowledge (admin task automation, reporting & monitoring)
  • VSphere 5.0+
  • SAN (3par, Netapp Data Management, Dell EqualLogic,…), cloud and switched fabric knowledge/ experience
  • Windows Server 2008 and 2012 administration experience
  • Microsoft Exchange Server 2010
  • Systems administration experience in environments with large SQL servers
  • NetBackup 7.5 Certification

  • Bilingualism is an asset (English and French)

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