CTC007134 - Specialist - Cloud Computing

Secteur industriel: Telecommunications
Type d'emploi: Contract
Durée: Ten months
Mode de travail: Remote

Description

IMPORTANT


Would also accept candidate in the following areas: Saint John, NB Moncton, NB Montreal, PQ Ottawa, ON Toronto, ON.



Seeking a skilled individual for a server administrator and incident coordinator the Network Cloud team supporting primarily Core Network environments.


Key Responsibilities would include:

  • Take ownership for the environments that you support and monitor them using available tools.

  • Process Work requests according to established procedures.

  • Submit and perform Change requests as required (application of patches and software upgrades, equipment repair and installation, etc.)

  • Perform daily tasks such as checking logs, adding users, backup validations, etc.

  • Continually ensure the integrity of data entered in management tools and databases (

  • When required, act as a point of contact with Change Management, Incident Management and/or other groups.

  • Communicate information on outages to colleagues and superiors and follow proper escalation procedures.

  • Participate in an on-call rotation and follow established response time and notification procedures.


Skills and Experience:

  • College degree in Computer Science with specialization in Administration of Windows and/or Unix / Linux or equivalent work experience.

  • Two to three years of experience with systems administration.

  • Knowledge of the concepts of virtualization.

  • Knowledge in the following tools would be useful: PuTTY, SecureCRT, scripting, etc.

  • Knowledge of ITIL practices would be beneficial.

  • Ability to work in a dynamic team environment.

  • Capable of analytical thinking while remaining efficient under pressure.

  • Must be reliable, responsive and flexible.

  • Self-starter, strive to improve processes, work with minimal supervision, positive attitude, customer focus, strong problem-solving abilities, coordination of communication, hand-off of major incidents


Job Duties/Accountabilities:
Reporting to a Network Manager, the System Administrator will be responsible for day-2 support of small, medium and enterprise class customers. Working within a Windows or Linux support team, the candidate will be monitoring server health status, working closely with project teams, patching, and supporting backup solutions on a day-to-day basis. Also, work with other teams within in NTS to ensure processes and policies are being adhered to and standards are met.


The System Administrator will:

  • Manage and configure Virtual Server Environments (VSphere 5.0+)

  • Implement and manage Windows/Linux environments to ensure high availability

  • Gate new customer accounts from project to operations

  • Monitor servers and network infrastructure

  • Support Project Team(s)

  • Develop and security policies and procedures

  • Manage user authentication and security on the network

  • Support an on-call rotation for patching and escalations

  • On-call rotation as incident coordinator

  • Engage with 3rd party vendors on product support issues and escalation procedures


Required Qualifications:

  • One or more years of experience as a Systems Administrator in a Windows/Linux environment

  • Excellent communication and interpersonal skills

  • Ability to work on large projects while maintaining day-to-day responsibilities

  • Hardware knowledge/Certification for HP servers


Preferred Qualifications:

  • Microsoft MCSA or MCSE (preferably Server Infrastructure)

  • Red Hat Enterprise Linux 4/5/6/7

  • Scripting knowledge (admin task automation, reporting & monitoring)

  • VSphere 5.0+

  • SAN (3par, Netapp Data Management, Dell EqualLogic,…), cloud and switched fabric knowledge/ experience

  • Windows Server 2008 and 2012 administration experience

  • Microsoft Exchange Server 2010

  • Systems administration experience in environments with large SQL servers

  • NetBackup 7.5 Certification


Bilingualism is an asset (English and French)


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