CTC007684 - Access Network Operations – Zone Leader
Secteur industriel: Telecommunications
Type d'emploi: Contract
Durée: One year
Mode de travail: Mixed
Description
Locations being considered - Montreal or Bedford
Bilingual not required - most of the department is English
Hybrid role - 3 days in the Office
Typical day to day in this role -
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Host meetings
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Problem solving
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Preparing budget
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Scheduling the work
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Providing update on project advancement
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Establishing and challenging processes
Top 3 skills sets and qualifications -
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Organized & experience in telecom
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Record of accomplishment in the co-ordination of Cross Functional and Virtual teams
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Person who is able to make links amongst various information
Interview process - 2 interviews and possibility with a panel of 2 or 3 people – in person if possible
Projects you will be working on -
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Adding capacity to cellular network
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Adding cellular sites to the network
Potential for extension or full-time is unknown at this time.
The Zone Leader, Access Network Operations, plays a critical role in managing and optimizing the performance of wireless networks within a specific geographical area. This position requires a strong blend of technical expertise, leadership, and project management skills to ensure the delivery of high-quality wireless services to customers
Key Responsibilities:
- Network Performance Management -
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Achieve and maintain targeted performance KPIs for the wireless access components of all networks within the zone
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Monitor and analyze network performance metrics, identify root causes of issues, and implement corrective actions to ensure service quality and reliability
- Project Execution and Delivery -
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Lead and manage cross-functional teams to plan, execute, and deliver projects and programs within the zone
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Set project priorities, allocate resources, and ensure timely completion of projects within budget and scope
- Stakeholder Engagement and Communication -
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Effectively communicate network status, progress, and challenges to stakeholders, including senior management, internal teams, and external partners
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Build and maintain strong relationships with stakeholders to foster collaboration and ensure project success
- Resource Management and Forecasting -
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Ensure proper resource capacity forecasting for all functional groups involved in network operations
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Monitor resource utilization and adjust plans as needed to meet operational requirements
- Risk Management -
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Identify and analyze risks associated with network operations and project implementation
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Develop and implement contingency measures to mitigate risks and ensure business continuity
- Process Analysis and Improvement -
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Foster a culture of continuous improvement within the zone, driving cycle time reductions and operational efficiencies
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Identify opportunities for process optimization and implement changes to enhance network performance
Qualifications:
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Bachelor's degree in Business, Engineering, or a related field.
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5+ years of experience in wireless network operations or a related technical role.
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Strong understanding of wireless network technologies, protocols, and standards.
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Proven project management skills and experience leading cross-functional teams.
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Excellent analytical and problem-solving abilities, with a keen eye for detail.
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Strong interpersonal and communication skills, both written and verbal.
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Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Additional Skills and Competencies:
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Knowledge of project management methodologies (e.g., Agile, Lean, Waterfall).
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Familiarity with network monitoring and diagnostic tools.
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Proficiency in Microsoft Office Suite and other relevant software applications.
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Ability to work with large data sets and perform data analysis.