CTC - Détails de l'opportunité de carrière

CTC007391 - Specialist, Ticketing

Locations: Toronto, Ottawa, Montreal Travel is NOT required for this role. Ideally someone who has database and CRM experience with online databases and tools would be considered.
2 days in office
Administrative, database management, audits, reporting, working with BU primes on ticketing requests and F&B orders for suites
Top 3 skills sets and qualifications: Analytical skills, reporting and database management
Specific projects: Ticketing portfolio and audits, reporting of ticket usage

Accountabilities:

Acting as liaison with our internal partners, you will be working directly with our business units to help drive their business objectives. They include residential services, mobility, retail, business markets and employee services.

Critical Qualifications/ Competencies:

Minimum of 3 years experience in a ticketing/hosting environment or an event marketing agency
Work demonstrating experience either on sponsorships and or event properties as it relates to ticketing
Strong technical skills - Problem solving and technically efficient in data base knowledge
Experience in relationship management, corporate and product marketing and corporate communications
Experience in managing contractors, suppliers and partners
Financial acumen
Organized team-player with ability to work under pressure and meet tight deadlines
Excellent written and verbal communication

Preferred Qualifications/Competencies:

Knowledge of tools and database management
Adobe and CRM asset
Strong proficiency in Excel
Knowledge of professional sports as demonstrated through volunteerism or previous work experience
Previous marketing experience working on or in telecommunications industry is a plus
Bilingualism is an asset

If you have the qualifications and are interested, read on!

Ticketing

Accountable for the management, delivery and tracking of Bell’s overall event ticket inventory
Manage ticket inventory in TicketManager including syncing feeds, uploading tickets, evaluating ticket request, sending tickets
Ensure ticket compliance
Drive ticketing strategy and policies
Responsible for analytics, ROI and reporting
Manage day-to-day ticketing requests
Manage ticketing and event schedules
Order food and beverage for suites
Strategy development on ticket utilization
Creation of communication materials such as – venue guides, ticketing guides, fact sheets and monthly newsletters

Operations

Work closely with the various teams (internally and externally) to ensure the tool is maximized for all Bell hosting events
Implement, train and lead the business unit in the use of our internal ticketing admin site and policies

Client Experience

Manage the experience within the event/game you are overseeing
Manage all program elements include invitations, registration, packaging, communications, and distribution of inventory

Reporting and Auditing

Monitor and manage daily regulatory approval requests for public officials
Conduct bi-monthly public official audit
Conduct monthly post event and procurement audits
Manage additional BU ticket purchase form submissions and upload reported inventory to ticketing tool
Create monthly available inventory reports for ticketing prime newsletter
Create custom reports for BU and asset analysis
Develop customized forms for various business needs

Communications

Design, develop and create content for monthly newsletter emails, ticket offer emails, ticketing prime notification emails, event invitation email templates, RSVP response email templates, hosting guides and venue factsheets, ticketing prime reference guide
Provide yearly recommendations for ticketing policy

Vendor Management

Inventory Management

Events

Develop executive briefs, event agendas, PDF registration forms and PDF consent forms
Create and design president’s club teaser banner, registration banner, name tag templates, photo slide show and awards presentation
Provide photo editing tasks for presentations and briefs
Develop registration forms, check-in tools