CTC007672 - Technician - Network Control Center
Secteur industriel: Telecommunications
Type d'emploi: Contract
Durée: One year
Mode de travail: On Site
Description
Locations you would consider? Ste. Foy, QC
Bilingual is not required, work is in French 99.9%
5 days in office, occasional remote
Interview process - 1 virtual, 1 in person
Projects will be working on - Gov. of Québec, MCN contract for public safety communications
Potential for extension or to hire full time exists
Our customer operates networks for public safety organizations. The nature of the work is diversified and requires autonomy on the part of employees, both in terms of knowledge development and work organization. The company calls for total involvement and commitment from its employees, based on the superior quality of service and promptness demanded by its customers
The incumbent will report to the CCR Team Leader. His/her main task is to support and monitor the government's P25 radiocommunication network, on both network and terminal (user) equipment.
MAIN RESPONSIBILITIES
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Participate in maintaining the availability of voice and data telecommunications networks (25%)
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Analyze and diagnose faults on complex systems using remote monitoring instruments (10%)
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Create, monitor and complete trouble tickets (10%)
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Allocate resources to maintain network availability (10%)
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Communicate frequently with customers, users, subcontractors and colleagues (20%)
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Identify, analyze and make recommendations for improvements related to recurring problems (10%)
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Manage configuration of user equipment as requested (10%)
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Produce network management reports (5%)
ESSENTIAL KNOWLEDGE FOR THIS JOB
Knowledge / Skills :
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DEC in electronics, electrical engineering, computer science or equivalent
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Competence in network computing and IP technology
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Knowledge of communications network types and principles
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Ability to transfer acquired knowledge to colleagues
Assets for this position :
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Experience in configuring computer and IP network equipment
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Experience in maintaining radio network equipment
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Bilingualism (French, English). Work is mainly in French
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Excellent work attendance, high availability for events or disasters
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Knowledge of Microsoft series
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Autonomous, responsible